Privacy & Security

Ph99 Privacy Policy — How Your Data Is Protected

Every piece of information you share with us at ph99 is invaluable. In this Privacy Policy, we clearly explain what data is collected, how it is stored, and what steps we take to protect your privacy.

Last Updated: January 2026
Applicable: Bangladesh
SSL Encrypted

ph99's Commitment: Your personal data is never sold to third parties. We use it solely to provide services and maintain security.


1 Introduction & Scope

Ph99 (ph99.bar) is a trusted online gaming platform for players in Bangladesh. We believe protecting your privacy is both our ethical and legal responsibility. This Privacy Policy applies to all users of ph99's services — including the website, mobile app, and other digital platforms.

By creating an account or using the platform, you agree to this Privacy Policy. Please read it carefully. This Privacy Policy has been written in English with every ph99 member in Bangladesh in mind.

This Privacy Policy of ph99 Terms & Conditions should be read alongside this document. Together, they form the complete legal framework governing ph99.

2 What Information Is Collected

Ph99 only collects information necessary to provide its services. We do not collect anything beyond what is required. Details are outlined below:

Data Types Example Reason for Collection
Identity Information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account communications and security notifications
Financial Information BKash/Nagad/Rocket number, transaction history Payment Processing & Fraud Prevention
Technical Information IP address, device information, browser type Security Verification & Experience Improvement
Gaming Information Betting history, game preferences, session duration Service Improvement & Responsible Gaming
Cookie Information Session Cookies, Preference Cookies Platform Experience Enhancement

Ph99 never collects or stores your full bank account number, PIN, or password.

3 How Your Information Is Used

Ph99 uses collected data for specific, limited purposes only. We do not use any information for unrelated reasons.

  • Account Management: For registration, login, identity verification, and account security.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: To respond to your complaints, questions, or requests for assistance.
  • Security & Fraud Prevention: To detect and prevent suspicious activity.
  • Responsible Gaming: To monitor gaming habits and provide support where needed.
  • Legal Obligations: To comply with applicable laws and regulatory requirements.
  • Service Improvement: Analytical data is used to improve your overall platform experience.
  • Promotional Communications: To inform you about offers and bonuses with your consent.

ph99 never sells your data to marketing or advertising companies. You can opt out of promotional messages at any time by contacting our support team.

4 Cookies & Tracking Policy

Ph99's website and app use cookies and similar tracking technologies to enhance your browsing experience and improve platform performance.

  • Essential Cookies: These are essential for login sessions and security — without them, the platform will not function properly.
  • Functional Cookies: Remembers your language preference and display settings.
  • Analytics Cookies: To understand which pages are used most — without identifying individuals.
  • Security Cookies: To detect multiple logins and identify unusual activity.

Most browsers allow you to manage cookie settings. However, disabling cookies may prevent some ph99 features from working properly.

5 Sharing Information with Third Parties

Ph99 does not generally share your personal data with third parties. However, limited sharing may occur in the following circumstances:

  • Payment Processors: Only the necessary information is shared with bKash, Nagad, and Rocket to verify transactions.
  • KYC Service Provider: With trusted third parties for identity verification.
  • Technology Infrastructure: Secure servers and cloud service providers — always under a confidentiality agreement.
  • Legal Authorities: To relevant authorities when required by court order or legal obligation.
  • Fraud Prevention: To regulatory authorities for the prevention of organized fraud or money laundering.

Before sharing data with any third party, ph99 ensures they adhere to the same standard of privacy protection.

6 Data Protection Methods

Ph99 uses internationally recognized cybersecurity technology to protect your data. Our security framework is multi-layered:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An additional layer of security for login.
  • Firewall Protection: Advanced firewall to block unauthorized access.
  • Secure Data Centers: Your data is stored in a secure, controlled environment.
  • Regular Security Audits: System vulnerabilities are tested and reviewed on a regular basis.
  • Staff Training: All ph99 staff are trained in privacy protection.

That said, no organization can guarantee absolute security on the internet. Always keep your password confidential, and report any suspicious activity to ph99 support immediately.

7 Your Privacy Rights

Every ph99 member has specific rights over their own data. You can exercise these rights at any time.


Your Data Rights

Ph99 ensures you have full control over your personal data.

Right to Access

You can request to know what information ph99 holds about you.

Right to Rectification

To correct inaccurate or outdated information, please submit a request to our support team.

Right to Erasure

Where no legal obligation applies, data may be deleted after account closure.

Right to Object to Processing

You may object to the processing of your data for specific purposes.

Right to Data Portability

You can request a copy of your data in a portable format.

Right to Opt Out of Marketing

You can opt out of promotional messages at any time.


8 Data Retention Period

Ph99 retains your data only for as long as necessary. Retention periods depend on the type of information and applicable legal requirements.

  • Account Information: For the duration of active account use and at least 5 years after closure (as required by law).
  • Transaction Information: Generally 7 years in accordance with financial regulatory requirements.
  • KYC Documents: Period determined by applicable legal obligations.
  • Gaming History: 3 years for responsible gaming monitoring.
  • Technical Logs: 90 days to 1 year for security analysis.

Once the retention period expires, data is securely deleted or anonymized.

9 Protection of Minors' Privacy

Ph99 strictly does not provide services to anyone under 18. We take special care to protect the privacy of minors.

  • No minor can register — KYC verification confirms age.
  • Any data identified as belonging to a minor will be deleted immediately.
  • If you have concerns, parents can contact our support team.

If you believe your child is using ph99, please contact our support team immediately.

10 Privacy Policy Updates

Ph99 may update this Privacy Policy as needed. Any changes will be announced on the platform, and the date of the latest update will be shown at the top of the page.

For significant changes, you will be notified directly via your registered mobile number or email. Continued use of ph99 after any changes constitutes acceptance of the updated policy.

If you have any questions or concerns about our Privacy Policy, our support team is available 24/7 to help.


Ph99 Core Privacy Features

The features working around the clock to keep your data safe at ph99.

256-Bit SSL Encryption

Every transaction and piece of personal data at ph99 is secured with bank-grade encryption. No one outside can access your information.

Strict KYC Verification

Ph99's KYC process ensures that only verified adult users with a genuine identity can access an account. This protects your account from unauthorized access.

No Sale of Personal Data

Ph99 never sells your personal data to third parties. Your information is used solely to provide services and ensure your security.

Limited Retention Policy

Ph99 retains data only for as long as necessary. Once the retention period expires, data is securely deleted or anonymized.

24/7 Bangla Support

For any privacy-related questions or concerns, ph99's dedicated support team is always here for you.

Your Data, Your Control

You're in control — view, update, delete, or opt out of your data at any time. ph99 takes every request seriously.


A Safe & Trusted Platform

Your Privacy Is Always Protected at ph99

Join ph99 today and enjoy the safest online gaming experience in Bangladesh. Your data, your control — that's the ph99 promise.

Registration is fully secure · SSL protected · 18+ only

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