Ph99 Terms and Conditions — Please read before use

Ph99 (ph99.bar) is an online gaming platform operated for players in Bangladesh. These Terms and Conditions constitute a legally binding agreement between ph99 and its users. By accessing any service, game, promotion, or feature on ph99, you are automatically bound by these Terms and Conditions.

Ph99 has always believed in full transparency. Our support team is available at all times to assist any member who has questions or needs clarification on any matter.

To open an account with ph99, you must provide accurate and complete information. ph99 reserves the right to close any account created with false or incomplete details at any time.

Each person may only create one account. If multiple accounts are found belonging to the same individual, ph99 reserves the right to close all such accounts and forfeit any funds held within them.

• You must provide your correct name, address, phone number, and email address during registration.
• You are solely responsible for keeping your account password secure.
• Accounts must not be shared with or transferred to any third party.
• Ph99 may request identity documents or other verification materials at any time for KYC purposes.
• If you need to update any details provided during registration, please contact the support team.

Ph99 is strictly for users aged 18 and above. Anyone under 18 is not permitted to use ph99. During registration, ph99 may request a National ID card or birth certificate to verify the applicant's age.

• Protecting players under 18 from gambling is a core ethical responsibility of ph99.
• Parents and guardians are urged to prevent minors from accessing ph99.
• Suspicious accounts may be subject to verification at any time.

Deposits and withdrawals on ph99 are processed in BDT via bKash, Nagad, and Rocket. The following Terms and Conditions apply to all transactions.

• Minimum deposit amounts and withdrawal limits are listed on the ph99 promotions page.
• All deposits and withdrawals must be made through the registered member's own mobile banking account.
• Transactions from third-party accounts are prohibited and may result in account closure if detected.
• Withdrawals are typically processed within 15 minutes to 24 hours.
• KYC verification must be completed before any withdrawal can be made.
• Ph99 reserves the right to carry out additional verification on any suspicious transactions.

All bonus and promotion offers on ph99 are subject to specific Terms and Conditions. By claiming a bonus, you are deemed to have automatically accepted those terms.

• The welcome bonus is available to new members only and can be claimed once.
• Bonus funds cannot be withdrawn directly — specified wagering requirements (typically 20x–30x) must be fulfilled first.
• Each bonus has a set expiry date; any unused bonus will be forfeited once it expires.
• Using multiple accounts or a VPN to claim bonuses is strictly prohibited.
• If bonus abuse is detected, ph99 reserves the right to void the bonus and any associated winnings.
• Cashback and reload bonuses are available to eligible members only.

All games on ph99 are powered by internationally certified RNG (Random Number Generator) technology. Every game outcome is entirely random and never predetermined. ph99 does not interfere with the results of any game.

• In the event of any dispute regarding a game outcome, ph99's decision is final.
• Ph99 reserves the right to void any abnormal winnings resulting from a technical error.
• Exploiting software bugs or system errors is strictly prohibited.
• The use of bots, automated software, or any other unauthorized programs is strictly prohibited.
• If your internet connection drops during a game, the bet may be voided — ph99 bears no responsibility for this.
• Certain games may be temporarily unavailable due to scheduled maintenance.

Ph99 believes gaming should be purely for entertainment. We never want anyone to suffer financial or emotional harm because of gaming. That is why responsible gaming is our highest priority at ph99.

• Members can set their own daily, weekly, or monthly deposit limits.
• Session time limits can be set by members.
• Temporary or permanent self-exclusion can be activated whenever needed.
• If you notice signs of gaming addiction, contact our support team immediately.
• To learn more, visit our Responsible Gaming View page.

Ph99 reserves the right to suspend or permanently close any account at any time without prior notice for the following reasons:

• Breaching any provision of these Terms and Conditions.
• If evidence of fraudulent activity or bonus abuse is found.
• Registration using a false identity or misrepresented age.
• Operating multiple accounts.
• Using unauthorized software or methods.
• Prolonged inactivity (generally 12 months).

Members may also request account closure at any time by contacting the support team. The opportunity to withdraw any available balance will be provided before the account is closed (this does not apply in cases of terms violations).

Ph99 places the utmost importance on protecting members' personal data. Your information is secured with SSL encryption and is never sold or transferred to any third party.

• Information provided at registration is used solely for service delivery and verification purposes.
• Information may be disclosed to relevant authorities where required by law.
• To learn more, visit our Privacy Policy Read.

Ph99 reserves the right to modify these Terms and Conditions, in whole or in part, at any time. Members will be notified via an on-platform notification or email before any changes take effect.

Continued use of ph99 after any changes are made will be deemed acceptance of the updated terms. In the event of any dispute over the interpretation of these Terms and Conditions, ph99's interpretation shall be final.